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Homeless Management Information System Committee

Chair: Sarah Francis, francis@miriamshouseprogram.org

Works to ensure that the CoC meets its responsibilities regarding data collection, data sharing and privacy, data quality, implementation of new features, training and recruitment of new HMIS participating agencies.


CVCoC HMIS Policies and Procedures

CVCoC HMIS Data Quality Plan

The HMIS Lead, Miriam’s House, is responsible for working with the HMIS Administrator, The Planning Council, to provide new user training and ongoing refresher training to HMIS users to promote data quality. The HMIS Lead chairs the HMIS Committee of the CVCoC and holds quarterly meetings in January, April, July and October. The HMIS Lead will monitor HMIS participating agencies to ensure that the standards of timeliness, completeness, accuracy and consistency are met through the following means:

  1. Timeliness: Reports will be submitted to each HMIS user and supervisor on the previous month’s data timeliness within the first week of the following month. The program will be required to improve their data timeliness or provide explanation before the next month’s report. If the program requires technical assistance to make improvements, the HMIS Lead will provide or arrange this assistance.

  2. Completeness: Reports will be submitted to each HMIS user and supervisor on the previous month’s data completeness within the first week of the following month. The program will be required to correct the missing data before the end of the month. If the program requires technical assistance to make improvements, the HMIS Lead will provide or arrange this assistance.

  3. Accuracy and Consistency: The HMIS lead will conduct an annual visit to each program in order to compare client files with data entered into HMIS to ensure that the data accuracy standard is met.

HMIS Data Quality Reporting Instructions

Each user and agency using the HMIS must review and agree to the policies set forth by the HMIS Administrator:

2019 HMIS User Policy Agreement

2019 HMIS Agency Partner Agreement

All CVCoC HMIS users will be audited each year on the technical and accuracy standards listed below:

 HMIS Accuracy Checklist Audit

HMIS Technical Standards Checklist

Each year, every HMIS user will receive an HMIS Data Quality Report Card for the previous calendar year.


The HMIS Committee will meet quarterly and review data quality reports. The committee will provide feedback and support to programs struggling with meeting the data quality benchmarks. The HMIS committee will note training needs amongst HMIS users and work alongside the HMIS Lead to provide training for all HMIS users in the CVCoC.

Archived HMIS Meeting Minutes: